
Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer worldwide express shipping. Orders are typically processed within 24 hours and delivered within 2-5 business days depending on your global location and customs.
How do I return an item if I am not satisfied?▼
You can return unworn items within 14 days of receipt. Simply use our online portal to generate a prepaid label and ensure all original tags remain attached.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, and Klarna. Your security is our priority, and all transactions are encrypted through our secure payment gateway for your protection.
How do you ensure the quality of your cashmere garments?▼
LISA YANG uses premium, sustainably sourced Grade A cashmere. Each piece is meticulously crafted and undergoes rigorous quality checks to ensure long-lasting softness and exceptional durability.
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